Welcome. This F.A.Q. is to hopefully resolve any questions you may have that occurs frequently. These questions are based off of the most recurring questions. If you feel the need to inform me of a question you think should be added, please feel free to post or PM me.

If you need to search a question faster, press ctrl + F and type in a keyword, such as "scammed" and click next or click in the question below. The finder will search for those words on this page. It may make your search a little easier. The questions are in order as follows:

Questions:
How does ZabatRO donation system works?
What does the Angra Manyu do?
What does the Ahura Mazda do?
What can you tell me about the Max Class Ticket?
My friend doesn't want his/her donations anymore. Can you trade them to my account?
Hey, why can't we trade donation items anyway? We paid for them!
I don't want my donation item anymore. Can I trade it for something else?
I chose the wrong item! What do I do?
What GMs can handle donation problems?
I didn't get my credits/donation item. What do I do?
I just deleted my donation item. How do I get it back?
I got scammed! Can I get my items back?
Will Rankizt EVER give me my credits for my Western Union donation?
What types of cards does Paypal accept?
My card keeps getting rejected by Paypal. What's the deal?
Where can I find a good conversion calculator for the currency I use?
How much is a credit?

How does ZabatRO donation system works?

Select the item for which you will donate, and then donate the credits that this costs for any method that we offer, obtain a copy of your receipt (MTCN or Transcation ID) in all cases, send an e-mail with the screenshot or photo of your receipt. In the case of Paypal the Transaction ID or the MTCN for Western Union to Donate@ZabatRO.com with your account name, real name and e-mail address, then request any Game Master for your items or claim them via MSN at Donate@ZabatRO.com. When your donation has been checked you will receive your items. All the above is not necessary if you donate via Control Panel.

What does the Angra Manyu do?

The Angra Manyu is a weapon that on iRO is originally only released to GMs. However, on this server it is available for public use for the small price of 10 euros. The Angra boots your ATK up +3800, causing at least 3000 damage per hit on some monsters (but not all, though it does significant damage on ALL monsters). It also will heal you for damage you've caused to the monster. If you hit a monster for 1756 damage, you are in turn healed for 1756 hit points. This weapon is a mace-type weapon and can be wielded by all classes, but cannot be duel wielded by assassin classes. It has four slots. This item cannot be used in PvP or WoE.

What does the Ahura Mazda do?

The Ahura Mazda is an interesting shield, equippable by all classes. Some debate is risen on the exact function of the shield, but it does provide superior defense (up to 80% (and apparently only against demi humans)) and does reflect damage on monsters that attack you while you are wearing it, though not all the time. It is especially handy against demi-humans, and great for leveling in biolabs. It does not contain any slots. This item cannot be used in PvP or WoE.

What can you tell me about the max class ticket?

The Max Class Ticket allows a player to choose any class in the game and that character will have level 255/120, and all stats will be 255. Donated Max Class characters cannot participate in WoE.

My friend doesn't want his/her donations anymore. Can you trade them to my account?

Donation transfers will not be done 3 days past the purchase of an item, just like if you were to exchange a donation item. The reason why is it is very risky to take items off accounts that may have been scammed, and also because donations were made non-tradeable for a reason. No longer can/will we do donation transfers.

Hey, why can't we trade donation items anyway? We paid for them!

People made a lot of scam with donations items and we not allow this. Players wanting reimbursed for items they were scammed out of. Getting angry because they could get items back they paid for. So now that isn't an option. Items are bound to the account.

I don't want my donation item anymore. Can I trade it for something else?

Exchanges can be made within three (3) days. After the three-day period, you cannot exchange your donation item. You are stuck with it forever, until the end of time. Feel free, however, to donate for the item you wish to exchange it for. Then you'll have both.

I chose the wrong item! What do I do?

You MUST make a post on the forums detailing your problem within THREE (3) days of the purchase of the item. Please don't just post "I need help." Tell us what happened, why it happened, what you need, etc; basically all the information you can give us, other than anything private, of course. A GM will try to respond as quickly as possible, we will get in contact with you, and when the problem is solved, your topic will be closed. Please be patient in awaiting your response. Don't freak out that GMs haven't seen your post in 3 days. The time stamp on your post is enough to prove that you attempted to contact us within 3 days.

What GMs can handle donation problems?

Rankizt

Seraph

Dielli

Messenger if available, or catch one in game.

I didn't get my credits/donation item. What do I do?

Don't panic. This is what you need to do to ensure your credits or donation item gets to you.

I just deleted my donation item. How do I get it back?

According to the terms and conditions you agreed to before purchasing your item, items deleted will NOT be reimbursed. This is a player error and will not be compensated for. PLEASE make sure you take everything off of a character before you delete it.

I got scammed! Can I get my items back?

Every time you log onto RO, you get that big green message that says to NEVER give out your password. Credit selling and buying is at your own risk. ONLY buy from people you trust. Because you willingly gave out your password, your items will not be given back. Please make sure you make a secure password and NEVER give it out to ANYONE!

Will Rankizt EVER give me my credits for my Western Union donation?

Eventually, yes. I honestly don't recommend using Western Union just because of the amount of time it takes to get your credits. It can be a few days or hours, it can also be over a month. Rankizt lives quite far from his Western Union agent, so he makes the trip on occasion. Don't expect to get instant credits from your donation. Western Union should only be used by people who have the patience to wait a while for their credits.

What types of cards does Paypal accept?

Paypal itself accepts several different cards. However, for Zabat it is only sent to accept
American Express, Visa, and Mastercard. No other type of card is accepted at this time.

My card keeps getting rejected by Paypal. What's the deal?

Contrary to popular belief, the GM's or Rankizt have any control over what Paypal will or will not accept. Paypal is a separate website apart from Zabat Ragnarok and in no way shape or form can any of Zabat's GM team force Paypal to accept your credit/debit card. It is up to you to contact your bank to see if they can do a manual transaction or to check to see if your funds are sufficient or if you have a limit on your card to prevent online shopping (this does exist). If it is out of the bank's hands, please do not hesitate to contact Paypal's customer service at www.Paypal.com . They will be more than happy to help you. Alternatively, several people have had success using an All-Access Visa Gift Card, obtainable at some grocery stores, Wal-Mart, Walgreens, or anywhere gift cards may be sold.

Where can I find a good conversion calculator for the currency I use?

Doing a simple Google search will pull up many, many calculators,
but the one I use is: http://www.xe.com/ucc/

How much is a credit?

1 Euro = 1 Credit = 100 Points. For conversions, please see above.

Best of luck to you all; enjoy your donation items!